Returns Policy
Last updated September 21, 2026
In short
Returns must be requested within 7 days of delivery, and a 50% restocking fee applies to all returns.
Return window
Items may be returned within 7 days of the delivery date shown on your shipment tracking. Return requests made after this window will not be accepted.
Restocking fee
All accepted returns are subject to a 50% restocking fee, deducted from the refund amount. This fee applies regardless of the reason for return.
Item condition
Returned equipment must be complete (including all cables, remotes, and accessories originally shipped) and in resalable condition. Items that are damaged, incomplete, or show signs of installation or use may be refused or subject to an additional deduction.
How to start a return
Contact us at support@sportsdirectllc.com or 888-688-1699 with your order number to request a return authorization before sending anything back. Returns sent without prior authorization may be delayed or refused.
Refunds
Once a returned item is received and inspected, the approved refund amount (order total less the 50% restocking fee) will be issued to your original payment method.
Questions
Call 888-688-1699 or email support@sportsdirectllc.com before placing an order if you have questions about compatibility or fit for your install.